Welcome to the B2C e-commerce website operated by Chuangxin COMMERCIAL BUSINESS COMPANY INC. (hereinafter referred to as “we”, “us” or “Chuangxin Company”). These Terms of Service (hereinafter referred to as “these Terms”) are a legally binding agreement between you (hereinafter referred to as “User” or “you”) and us regarding the use of all services provided by this website. Please carefully read and fully understand all the contents of these Terms before accessing, browsing, registering or using any services of this website. By accessing, browsing, registering or using the services of this website, you are deemed to have fully accepted all the provisions of these Terms and voluntarily bound by these Terms. If you do not agree to any content of these Terms, please immediately stop accessing and using this website and related services.

I. Company Information

Operator: Chuangxin COMMERCIAL BUSINESS COMPANY INC.

Company Address: 1500 N Grant St STE R, Denver, CO 80203

Support Phone: 579-472-0180

Contact Email: chuangxin.help@outlook.com

All services on this website are provided by the above-mentioned company. Users can consult about service-related issues, provide feedback or make complaints through the above contact information.

II. Service Scope and Usage Premises

2.1 Service Scope

This website provides users with commodity display, online purchase, order management, logistics tracking, after-sales service, membership service and other related e-commerce services (hereinafter collectively referred to as “the Services”). We reserve the right to adjust, update or terminate the content, form and scope of the Services according to the needs of business development. Any adjustment will be notified to users through website announcements, emails, text messages or other means. Your continued use of the Services shall be deemed acceptance of such adjustments.

2.2 Usage Premises

1. You must be a natural person, legal person or other organization with full capacity for civil conduct. If you are a person without capacity for civil conduct or with limited capacity for civil conduct, you must use the Services with the consent and supervision of your legal guardian, and the legal guardian shall bear corresponding legal responsibilities.

2. You warrant that your registration information is true, accurate, complete and valid, and you shall not provide false information or register an account by using another person’s identity information. If your registration information changes, you shall update it in a timely manner; otherwise, you shall bear all consequences arising therefrom.

3. You agree to comply with the relevant laws and regulations of the United States, local laws of Colorado, Canada and the provisions of these Terms, and shall not use this website to engage in any illegal or irregular activities, or damage the legitimate rights and interests of us and third parties.

III. User Account Management

3.1 Account Registration and Activation

You need to complete account registration by filling in the necessary registration information (including but not limited to name, email address, contact information, shipping address, etc.) through the registration process provided by this website. After successful registration, you will obtain a unique account and password. The ownership of the account belongs to us, and you only have the right to use it. You shall properly keep your account and password, and shall not disclose, lend, rent or transfer them to any third party. If any loss is caused due to your own reasons such as account theft or password leakage, you shall bear the loss yourself.

3.2 Account Usage Specifications

1. You shall register an account with your own true information, and shall not register by using another person’s identity information or forging identity information, nor register multiple accounts for illegal activities such as malicious brushing, speculation or disrupting the platform order.

2. You shall use the account in a standardized manner, and shall not use the account to publish illegal information or false information, engage in illegal activities such as fraud, theft, defamation or harassment, or infringe upon the intellectual property rights, privacy rights, reputation rights and other legitimate rights and interests of third parties.

3. If you find any abnormal login, theft or other situations of your account, you shall immediately notify us through the support phone or contact email. We will take measures such as freezing the account and resetting the password after verification to try our best to reduce your loss. However, we shall not be liable for any loss caused by your failure to notify in a timely manner or improper operation.

3.3 Account Cancellation

You may apply to cancel your account through the designated process of this website according to your own needs. After account cancellation, you will no longer be able to use the account to access this website and enjoy related services. All data in the account (including but not limited to order records, member information, points, etc.) will be deleted or anonymized (unless otherwise stipulated by laws and regulations). After account cancellation, you shall still bear corresponding legal responsibilities for the behaviors conducted by using the account before cancellation.

IV. Commodities and Orders

4.1 Commodity Information

1. All commodity information displayed on this website (including but not limited to commodity name, price, specification, origin, description, picture, etc.) is published after careful review by us, and we strive to ensure its accuracy and completeness. However, minor errors may occur due to untimely information update, system failure or other reasons. If there is any error in commodity information, we have the right to correct it in a timely manner after discovery, and shall not be liable for any indirect loss caused to you thereby.

2. The commodity price shall be subject to the real-time display on this website. The price may be adjusted due to promotional activities, market fluctuations and other factors. The adjusted price will be updated in real time on this website, and the price when you place an order shall be subject to the display on the order confirmation page.

3. We have the right to limit the order quantity of users according to commodity inventory, market supply and demand and other factors. If you place an order exceeding the limit, we have the right to cancel the part of the order that exceeds the limit without assuming additional liability.

4.2 Order Creation and Confirmation

1. After you browse commodities, select commodities and complete the order placement operation through this website, the system will generate order information. You need to confirm that the order information (including commodity name, specification, quantity, price, shipping address, contact information, etc.) is correct before submitting the order.

2. After submitting the order, you need to pay the order amount in a timely manner according to the payment method specified by this website. If you fail to complete the payment within the specified time, the order will be automatically cancelled (except for special agreements).

3. After the order payment is successful, we will process and ship the order within 1-3 working days.